Everything from rabbits to refurbishments, ponds to plumbing, gullies to gas boilers – it’s all covered in the plastic-free, eco-friendly version of the MMHS Residents’ Handbook.
Well known among the Society’s residents, the Handbook used to be a heavy plastic manual weighed down by laminated pages and complex graphics.
The Handbook remains essential reference material for residents, who can find out what to do about pets, how to report emergency repairs, contacting contractors – and much, much more.
For instance, did you know if repair work costs under £100 you can authorise a contractor to carry out the work immediately? MMHS will reimburse you on submission of a receipt.
And do you know where essential services are located around your home and how to isolate them – in the event of an emergency? If not, there’s a handy checklist for you.
In addition, there is a whole page of important phone numbers, ten indexed sections covering a vast range of vital household matters, and a ready-to-use maintenance log.
The Handbook points out that while the Society looks after big structural issues from roofs to floorboards, the resident is responsible for items like sheds and shelving.
Guidance is as comprehensive as ever – but on fewer pages. Our property and operations teams worked hard to reduce the publication from a whopping 77 pages to a more accessible 26 pages.
‘Our revised new Handbook covers MMHS services, your rights and your responsibilities,’ said CEO Mairi Johnstone. ‘It’s essential information for our ministerial residents.
‘The plastic Handbook is now a thing of the past. The present and the future are looking greener.’ You can obtain your free copy here.